Terms and Conditions for Digital Products

The following Terms and Conditions are entered into by and between You (“Client” or “You”) and Sophie Fletcher, trading as Mindful Mamma (“Company”, “we”, “I”, or “us”).

Product

The Company agrees to provide you with access to the digital product that you have purchased (“Product”).

As a condition of purchasing and using the Product, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

Terms of Use, Privacy Policy, & Disclaimer

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Product. In the event of a conflict between any of those policies and this Agreement, this Agreement shall govern.

Nature of the Relationship

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Product, which provides education and information. The information contained in the Product, including any interactions with representatives of the Company, is not intended as, and shall not be understood or construed as, professional advice.

Medical Disclaimer

The Product is provided for general education and information only and is not medical advice. It is not a substitute for advice, diagnosis, or treatment from a qualified healthcare professional. Nothing in the Product should be used to diagnose or treat any health condition, and you should not disregard or delay seeking professional medical advice because of anything contained in it.

If you have any questions or concerns about your health, your pregnancy, or your treatment, including before you begin using self-hypnosis or relaxation techniques, please consult your doctor, midwife, or other care provider. In an emergency, contact your local emergency services.

Fees

In consideration of your access to the Product, you agree to pay the fees as outlined in the checkout. You agree to make a single payment which shall be due and payable before you will be granted access to the Product.

Your Statutory Rights

Nothing in this Agreement affects or limits your statutory rights as a consumer, including any rights you may have under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or, where you are resident in the European Union, your rights under applicable EU consumer law. Where any provision of this Agreement conflicts with those rights, your statutory rights prevail.

Right to Cancel (Right of Withdrawal)

If you are a consumer resident in the United Kingdom or the European Union, you normally have a right to cancel a distance contract within 14 days without giving a reason. This section explains how that right applies to our Products and the circumstances in which it is lost.

Audio tracks and download-based online courses

Our audio tracks and online courses are digital content made available for immediate access and download as soon as your purchase is complete.

When you purchase one of these Products, you will be asked at checkout to:

(a) give your express consent to immediate access to the Product before the end of the 14-day cancellation period; and

(b) acknowledge that, by accessing or downloading the Product, you lose your right to cancel and will not be entitled to a refund.

Once you have given that consent and access has begun, your right to cancel is lost and the purchase is non-refundable. If you have not yet accessed or downloaded any part of the Product, you may still cancel within 14 days of purchase for a full refund.

We will send you confirmation of your purchase, and of the consent described above, by email.

Practitioner training and practitioner workshops

This section covers the Mindful Mamma® Hypnobirthing practitioner training, the Mindful Menopause practitioner training, and the shorter live practitioner workshops. The Booking Terms also apply to these bookings and form part of this Agreement.

Professional bookings. Practitioner training and practitioner workshops are professional training. By booking, you confirm that you are booking in the course of your trade, business, craft or profession (for example, as a practising or training hypnotherapist, midwife, doula, or therapist), and not as a consumer. The statutory consumer right to cancel does not apply to these bookings.

Practitioner training. The training materials, including the audio tracks, are made available for immediate and complete access on purchase, for self-guided learning. At checkout you ask for that immediate access and acknowledge that, once access begins, you lose any right to cancel. Practitioner training is therefore non-refundable once you have booked. This applies to every format of the training, including formats that include a live element.

Practitioner workshops. You may cancel a practitioner workshop within 48 hours of booking for a full refund. After 48 hours, your booking is non-refundable.

Transferring a live place. All live courses are transferable if you are unable to attend for any reason. You may transfer your place to another live course or workshop of a similar length, and you choose which one. Some workshops run only once a year, so the same workshop may not be available again for some time. Please contact us before the session to arrange a transfer.

Certification. Certification for the Mindful Mamma® Hypnobirthing Practitioner Training is awarded only on completion of the live practical weekend. Attendance at the live weekend is also a condition of your consolidation session and of access to the practitioner community. If you do not attend the live weekend, or a live weekend you have transferred to, you will not be certified and will not receive your consolidation session or community access. This does not entitle you to a refund.

Discounted training for NCH-registered hypnotherapists. This format consists of the online training only and does not include the live practical weekend. It is non-refundable in full once you have booked.

How to cancel

Where you have a right to cancel, you may do so using the withdrawal function on our website, or by contacting us at [email protected] with a clear statement of your decision to cancel. We will acknowledge receipt of your cancellation without undue delay and, where a refund is due, process it within 14 days using the same payment method you used to purchase.

Ownership of All Intellectual Property

All content included as part of the Product, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Product, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Product are the trademarks of their respective owners.

Your purchase of the Product does not result in a transfer of any intellectual property to you, and, as a condition of purchase and use of the Product, you agree to observe and abide by all copyright and other intellectual property protection. You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Product.

You hereby agree that you will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Product. The Company content is not for resale.

Your purchase of the Product does not entitle you to make any unauthorised use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content.

The Company does not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorised herein. You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Product will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.

If you have any query about these terms, please reach out at [email protected].

Personal Responsibility

You accept personal responsibility for the results of your actions. You agree that the Company has not made any guarantees about the results of taking any action, whether recommended in the Product or not.

The Company provides educational and informational resources that are intended to help users of the Product succeed. You nevertheless recognise that your ultimate success will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognise that prior results do not guarantee a similar outcome. The results obtained by others, whether clients of the Company or otherwise, using the Product are no guarantee that you or any other person or entity will be able to obtain similar results.

You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or suggestions in the Product.

No Warranties

The Company makes no warranties regarding the results of the Product. The Company further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, documents, products, books, or services included in or through the Product.

To the fullest extent permissible under the law, and without affecting your statutory rights as a consumer, the Company disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. All such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind, except as required by applicable law.

Limitation of Liability

Nothing in this Agreement excludes or limits the Company’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Subject to the paragraph above, and to the maximum extent permitted by applicable law, the Company and/or its suppliers shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages whatsoever, including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Product, with the delay or inability to use the Product or related service, or otherwise arising out of the use of the Product.

If you are dissatisfied with the Product or any portion of it, your remedies are those set out in this Agreement and those available to you under applicable consumer law.

Termination and Access Restriction

The Company reserves the right, in its sole discretion, to terminate your access to the Product and the related services or any portion thereof at any time, if you become disruptive to the Company, if you fail to follow the Product guidelines, or if you otherwise violate this Agreement. Save where a refund is required by applicable consumer law, you shall not be entitled to a refund of any portion of the fees in the event of such termination for breach.

Entire Agreement

This Agreement constitutes the entire agreement between you and the Company with respect to the Product, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and the Company with respect to the Product.

Severability

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

Waiver

No waiver by any party of any of the provisions of this Agreement shall be effective unless explicitly set forth in writing and signed by the party so waiving. No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof.

Force Majeure

The Company shall not be liable or responsible to you, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company, including, without limitation, acts of God, flood, fire, earthquake, governmental actions, war, terrorist threats or acts, civil unrest, national emergency, epidemic, strikes or other labour disputes, or telecommunication or power failure.

Effective Date

This Agreement shall commence and be enforceable with respect to each Product participant upon the date that the participant purchases the Product.

Your Acceptance of These Terms

By using the Site, you accept the policies and restrictions set forth in these Terms and Conditions. If you do not agree to this policy, please do not use the Site. These Terms and Conditions may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Last Updated: 5 October 2026